Robert E. Hinson, DPhil, PhD
PROFESSOR
CollegeCOLLEGE OF HUMANITIES
School / InstituteUNIV. OF GHANA BUSINESS SCHOOL
DepartmentDEPARTMENT OF MARKETING AND CUSTOMER MANAGEMENT
MarketingBusiness ManagementCSR and SustainabilityCommunication Technology
Publication activity
Publication statistics
Publications
351 matching publications
| Publication | Year | Journal | Thematic area | Citations |
|---|---|---|---|---|
| Service innovation and customer satisfaction: the role of customer value creation MA Mahmoud, RE Hinson, PA Anim |
2018 | European Journal of Innovation Management 21 (3), 402-422, 2018 | Social Sciences | 351 |
| Corporate social responsibility (CSR) perspectives of leading firms in Ghana DF Ofori, RE Hinson |
2007 | Corporate Governance: The international journal of business in society 7 (2 …, 2007 | Social Sciences | 348 |
| Mobile money as a driver of digital financial inclusion AA Shaikh, R Glavee-Geo, H Karjaluoto, RE Hinson |
2023 | Technological Forecasting and Social Change 186, 122158, 2023 | Social Sciences | 302 |
| Transforming agribusiness in developing countries: SDGs and the role of FinTech R Hinson, R Lensink, A Mueller |
2019 | Current Opinion in Environmental Sustainability 41, 1-9, 2019 | Social Sciences | 274 |
| Antecedents and consequences of customer engagement on Facebook: An attachment theory perspective R Hinson, H Boateng, A Renner, JPB Kosiba |
2019 | Journal of Research in Interactive Marketing 13 (2), 204-226, 2019 | Social Sciences | 239 |
| Corporate social responsibility activity reportage on bank websites in Ghana R Hinson, R Boateng, N Madichie |
2010 | International Journal of Bank Marketing 28 (7), 498-518, 2010 | Social Sciences | 237 |
| Strategic value and electronic commerce adoption among small and medium‐sized enterprises in a transitional economy K Saffu, JH Walker, R Hinson |
2008 | Journal of Business & Industrial Marketing 23 (6), 395-404, 2008 | Social Sciences | 234 |
| Examining customer engagement and brand loyalty in retail banking: The trustworthiness influence JPB Kosiba, H Boateng, AF Okoe Amartey, RO Boakye, R Hinson |
2018 | International journal of retail & distribution management 46 (8), 764-779, 2018 | Social Sciences | 203 |
| The effect of trust, commitment, and conflict handling on customer retention: The mediating role of customer satisfaction MA Mahmoud, RE Hinson, MK Adika |
2018 | Journal of Relationship Marketing 17 (4), 257-276, 2018 | Social Sciences | 202 |
| E‐commerce and socio‐economic development: conceptualizing the link R Boateng, R Heeks, A Molla, R Hinson |
2008 | Internet Research 18 (5), 562-594, 2008 | Social Sciences | 194 |
| Market orientation, innovation and corporate social responsibility practices in Ghana's telecommunication sector M Abdulai Mahmoud, RE Hinson |
2012 | Social Responsibility Journal 8 (3), 327-346, 2012 | Social Sciences | 168 |
| E‐business and small Ghanaian exporters: Preliminary micro firm explorations in the light of a digital divide R Hinson, O Sorensen |
2006 | Online information review 30 (2), 116-138, 2006 | Social Sciences | 168 |
| Social media in marketing communications: A synthesis of successful strategies for the digital generation O Adeola, RE Hinson, O Evans |
2019 | Digital transformation in business and society: Theory and cases, 61-81, 2019 | Social Sciences | 165 |
| Marketing bank services to financially vulnerable customers: evidence from an emerging economy E Mogaji, O Adeola, RE Hinson, NP Nguyen, AC Nwoba, TO Soetan |
2021 | International Journal of Bank Marketing 39 (3), 402-428, 2021 | Social Sciences | 154 |
| Corporate social responsibility (CSR) practices of foreign and local companies in Ghana J Kuada, RE Hinson |
2012 | Thunderbird International Business Review 54 (4), 521-536, 2012 | Social Sciences | 153 |
| Conceptualising corporate social responsibility (CSR) and corporate social investment (CSI): The South African context RE Hinson, TP Ndhlovu |
2011 | Social Responsibility Journal 7 (3), 332-346, 2011 | Social Sciences | 152 |
| Preliminary insights into m-commerce adoption in Ghana RA Boadi, R Boateng, R Hinson, RA Opoku |
2007 | Information Development 23 (4), 253-265, 2007 | Social Sciences | 152 |
| Banking the poor: The role of mobiles RE Hinson |
2011 | Journal of Financial Services Marketing 15 (4), 320-333, 2011 | Social Sciences | 148 |
| Drivers and outcomes of consumer engagement: Insights from mobile money usage in Ghana R Glavee-Geo, AA Shaikh, H Karjaluoto, RE Hinson |
2020 | International Journal of Bank Marketing 38 (1), 1-20, 2020 | Social Sciences | 135 |
| Trust and customer engagement in the banking sector in Ghana JP Kosiba, H Boateng, AF Okoe, R Hinson |
2020 | The Service industries journal 40 (13-14), 960-973, 2020 | Social Sciences | 118 |
| Determinants of Ghanaian bank service quality in a universal banking dispensation R Hinson, A Mohammed, R Mensah |
2006 | Banks & bank systems, 69-81, 2006 | Social Sciences | 115 |
| Dark tourism: Exploring tourist's experience at the Cape Coast Castle, Ghana H Boateng, AF Okoe, RE Hinson |
2018 | Tourism management perspectives 27, 104-110, 2018 | Social Sciences | 110 |
| Advancing e-commerce beyond readiness in a developing country: experiences of Ghanaian firms R Boateng, R Heeks, A Molla, R Hinson |
2011 | Journal of Electronic Commerce in Organizations (JECO) 9 (1), 1-16, 2011 | Social Sciences | 95 |
| The effect of mobile health service quality on user satisfaction and continual usage E Oppong, RE Hinson, O Adeola, O Muritala, JP Kosiba |
2021 | Total Quality Management & Business Excellence 32 (1-2), 177-198, 2021 | Social Sciences | 94 |
| Credit risk, capital structure and lending decisions of banks in Ghana M Amidu |
2006 | — | Social Sciences | 94 |