Raphael Odoom, PhD profile image

Raphael Odoom, PhD

ASSOCIATE PROFESSOR

Google Scholar
Verified email at ug.edu.gh University of Ghana Business School Google Scholar

CollegeCOLLEGE OF HUMANITIES
School / InstituteUNIV. OF GHANA BUSINESS SCHOOL
DepartmentDEPARTMENT OF MARKETING AND CUSTOMER MANAGEMENT
Sustainable Digital MarketingEnterprise DevelopmentConsumer-Brand RelationshipSME Branding
Publications

56

Citations

2,366

H-index

23

i10-index

32

Publication activity
Publication statistics
Average citations
42.3
Most cited paper
506
First publication year
2012
Latest publication year
2026
Last updated
13 Sep 2026, 23:02
Publications

56 matching publications

PublicationYearJournalThematic areaCitations
Antecedents of social media usage and performance benefits in small-and medium-sized enterprises (SMEs)
R Odoom, T Anning-Dorson, G Acheampong
2017 Journal of enterprise information management 30 (3), 383-399, 2017 Social Sciences 506
Brand orientation and brand performance in SMEs: The moderating effects of social media and innovation capabilities
R Odoom, P Mensah
2019 Management Research Review 42 (1), 155-171, 2019 Social Sciences 194
Branding in small-and medium-sized enterprises (SMEs) Current issues and research avenues
R Odoom, B Narteh, R Boateng
2017 Qualitative Market Research: An International Journal 20 (1), 68-89, 2017 Social Sciences 129
Mobile money usage and continuance intention among micro enterprises in an emerging market–the mediating role of agent credibility
R Odoom, JP Kosiba
2020 Journal of Systems and Information Technology 22 (1), 97-117, 2020 Social Sciences 124
Does internal marketing influence employee loyalty? Evidence from the Ghanaian banking industry
B Narteh, R Odoom
2015 Services Marketing Quarterly 36 (2), 112-135, 2015 Social Sciences 123
Brand avoidance: underlying protocols and a practical scale
R Odoom, JP Kosiba, CT Djamgbah, L Narh
2019 Journal of Product & Brand Management 28 (5), 586-597, 2019 Social Sciences 116
Digital transformation process and the capability and capacity implications for small and medium enterprises
S Anim-Yeboah, R Boateng, R Odoom, EA Kolog
2020 International Journal of E-Entrepreneurship and Innovation (IJEEI) 10 (2), 26-44, 2020 Social Sciences 113
Brand-building efforts in high and low performing small and medium-sized enterprises (SMEs)
R Odoom
2016 Journal of Small Business and Enterprise Development 23 (4), 1229-1246, 2016 Social Sciences 85
Key drivers of automobile brand choice in sub‐Saharan Africa: the case of Ghana
B Narteh, R Odoom, M Braimah, S Buame
2012 Journal of Product & Brand Management 21 (7), 516-528, 2012 Social Sciences 85
Digital content marketing and consumer brand engagement on social media-do influencers’ brand content moderate the relationship?
R Odoom
2025 Journal of Marketing Communications 31 (4), 491-514, 2025 Social Sciences 74
Healthcare branding: Insights from Africa into health service customers’ repeat patronage intentions
PT Odoom, B Narteh, R Odoom
2021 International journal of healthcare management 14 (3), 663-675, 2021 Social Sciences 74
Branding capabilities and SME performance in an emerging market: The moderating effect of brand regulations
R Odoom, GC Agbemabiese, T Anning-Dorson, P Mensah
2017 Marketing Intelligence & Planning 35 (4), 473-487, 2017 Social Sciences 74
Examining students’ satisfaction with online learning during the Covid-19 pandemic-an extended UTAUT2 approach
JPB Kosiba, R Odoom, H Boateng, KK Twum, IK Abdul-Hamid
2022 Journal of Further and Higher Education 46 (7), 988-1005, 2022 Social Sciences 68
Innovation and organizational development: the role of organizational leadership
T Anning-Dorson, RK Odoom, G Acheampong, E Tweneboah-Koduah
2017 African Journal of Economic and Management Studies 8 (3), 338-351, 2017 Social Sciences 68
Service recovery satisfaction in offline and online experiences
R Odoom, GC Agbemabiese, RE Hinson
2020 Marketing Intelligence & Planning 38 (1), 1-14, 2020 Social Sciences 57
An empirical investigation of perceived relational benefits and brand engagement in restaurant services
R Odoom, H Boateng, BO Asante
2017 International Journal of Contemporary Hospitality Management 29 (11), 2767-2784, 2017 Social Sciences 42
Brand marketing programs and consumer loyalty–evidence from mobile phone users in an emerging market
R Odoom
2016 Journal of Product & Brand Management 25 (7), 651-662, 2016 Social Sciences 41
Effects of regulations and competition on the innovativeness-performance relationship: Evidence from the financial services industry
T Anning-Dorson, MB Nyamekye, R Odoom
2017 International Journal of Bank Marketing 35 (6), 925-943, 2017 Social Sciences 37
Brand hate experiences and the role of social media influencers in altering consumer emotions
R Odoom, JPB Kosiba, PT Odoom
2024 Journal of Brand Management 31 (5), 529-542, 2024 Social Sciences 35
Sustainable digital marketing practices and consumer brand engagement–a brand reputation mediation investigation
R Odoom, PT Odoom, PY Amu, M Adams
2025 Journal of Strategic Marketing 33 (2), 254-270, 2025 Social Sciences 34
The effect of corporate reputation on customer loyalty in the Ghanaian banking industry: the role of country-of-origin
DD Gli, EY Tweneboah-Koduah, R Odoom, P Kodua
2024 African Journal of Economic and Management Studies 15 (1), 73-87, 2024 Social Sciences 31
Resource access mechanisms in networks and SME survival in Ghana
G Acheampong, R Odoom, T Anning-Dorson, PA Anim
2018 Journal of Enterprising Communities: People and Places in the Global Economy …, 2018 Social Sciences 29
Branding and outcomes in small and medium-sized enterprises (SMEs): a resource–capability approach
R Odoom, B Narteh, J Rand
2017 Journal of Small Business & Entrepreneurship 29 (3), 175-192, 2017 Social Sciences 24
Branding efforts and SME performance–an empirical investigation of variations across firm sizes and business sectors
R Odoom, P Mensah, G Asamoah
2017 Journal of Research in Marketing and Entrepreneurship 19 (1), 59-76, 2017 Social Sciences 23
Perceptions underlying road safety behaviours of drivers in urban Ghana–a health-belief and planned behaviour perspective
R Odoom, PT Odoom, M Essandoh
2023 Journal of Social Marketing 13 (4), 631-657, 2023 Social Sciences 19