Bedman Narteh, PhD profile image

Bedman Narteh, PhD

PROFESSOR

Verified email at ug.edu.gh Professor of Marketing, University of Ghana Google Scholar

CollegeCOLLEGE OF HUMANITIES
School / InstituteUNIV. OF GHANA BUSINESS SCHOOL
DepartmentDEPARTMENT OF MARKETING AND CUSTOMER MANAGEMENT
Bank MarketingKnowledge ManagementStrategic AlliancesPrivate Sector Development and Relationship Marketing
Publications

68

Citations

3,764

H-index

32

i10-index

41

Publication activity
Publication statistics
Average citations
55.4
Most cited paper
250
First publication year
1900
Latest publication year
2026
Last updated
14 Sep 2026, 09:13
Publications

68 matching publications

PublicationYearJournalThematic areaCitations
Network ties and survival: a study of small commercial poultry farms in Ghana
G Acheampong, B Narteh, J Rand
2017 The International Journal of Entrepreneurship and Innovation 18 (1), 14-24, 2017 Social Sciences 57
Examining human resource practice outcomes and service innovation
AF Okoe, H Boateng, B Narteh, RO Boakye
2018 The Service Industries Journal 38 (7-8), 431-445, 2018 Social Sciences 55
The relationship between CSR and CBBE in Sub-Saharan Africa: The moderating role of customer perceived value
P Kodua, C Blankson, S Panda, T Nguyen, RE Hinson, B Narteh
2022 Journal of African Business 23 (4), 1088-1108, 2022 Social Sciences 43
Relationship marketing and customer satisfaction in the Ghanaian banking sector
B Narteh
2009 Journal of Retailing Marketing Management Research, 2009 Social Sciences 42
Foreign participation and internationalization intensity of African enterprises
B Narteh, G Acheampong
2018 International Marketing Review 35 (4), 560-579, 2018 Social Sciences 39
Banking sector reforms and customer switching intentions: evidence from the Ghanaian banking industry
B Senanu, B Narteh
2023 Journal of Financial Services Marketing 28 (1), 15-29, 2023 Social Sciences 34
Service fairness and customer behavioural intention: Evidence from the Ghanaian banking industry
B Narteh
2016 African Journal of Economic and Management Studies 7 (1), 90-108, 2016 Social Sciences 34
Preventing customer churn in the mobile telecommunication industry: is mobile money usage the missing link?
E Yeboah-Asiamah, B Narteh, MA Mahmoud
2018 Journal of African Business 19 (2), 174-194, 2018 Social Sciences 32
Challenges of marketing e-banking services in a developing country: the case of Ghana
B Narteh
2012 Journal of Internet Banking and Commerce 17 (2), 1-21, 2012 Social Sciences 32
Branding and outcomes in small and medium-sized enterprises (SMEs): a resource–capability approach
R Odoom, B Narteh, J Rand
2017 Journal of Small Business & Entrepreneurship 29 (3), 175-192, 2017 Social Sciences 24
Relationship marketing practices and customer satisfaction in the Ghanaian banking sector
DA Kyei
2016 Social Sciences 24
Political party branding and voter choice in Ghana
B Narteh, K Mensah, J Nyanzu
2017 Political marketing and management in Ghana: a new architecture, 69-96, 2017 Social Sciences 21
Customer retention strategies: A study of Ghanaian banks
K Agudze-Tordzro, S Buame, B Narteh
2014 European Journal of Business and Management 6 (15), 31-39, 2014 Social Sciences 21
The impact of sponsorship events on consumer based brand equity behaviors: Evidence from the mobile telecommunication industry in Ghana
D Akwensivie, B Narteh, W Iden
2014 European Journal of Business and Management 6 (10), 107-120, 2014 Social Sciences 21
Knowledge application in Ghanaian industries
H Boateng, B Narteh
2015 Information Development 31 (2), 176-185, 2015 Social Sciences 18
Corporate image of the Ghanaian banking industry: do the perceptions of employees differ from customers
NYA Osei, ANA Katsner, B Narteh
2014 African Journal of Hospitality, Tourism and Leisure 3 (2), 1-23, 2014 Social Sciences 14
Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in Ghana
B Narteh, E Yeboah-Asiamah, EA Mackin
2022 International Journal of Business and Systems Research 16 (1), 40-64, 2022 Social Sciences 9
Public relations practices: A study of selected private universities in Ghana
B Narteh, DW Akwensivie, K Agyapong
2013 Globus 2, 156-169, 2013 Social Sciences 9
Consumer acceptance of online display advertising-the effects of ad characteristics and attitude toward online advertising
PT Odoom, B Narteh, R Odoom
2022 International Journal of Internet Marketing and Advertising 16 (4), 317-343, 2022 Social Sciences 7
Knowledge transfer and performance in Danish-Ghanaian strategic alliances
B Narteh
2010 International Journal of Knowledge Management Studies 4 (2), 198-215, 2010 Social Sciences 7
The role of perceived value in football club branding: a developing league perspective
PY Amu, B Narteh, P Kodua
2024 African Journal of Economic and Management Studies 15 (3), 557-571, 2024 Social Sciences 6
Service failure, recovery and recovery outcomes in the Ghanaian banking industry
S Affum
2013 European Journal of Business and Management, 2013 Social Sciences 6
Cross Border Inter-firm Collaboration: Danish-Ghanaian Experience
B Narteh
2000 Internationalisation andEnterprise Development inGhana, 195, 2000 Social Sciences 6
Export orientation and export performance: the role of marketing capabilities and brand orientation
JA Andoh, B Narteh, C Blankson, M Braimah
2018 Proceedings of the 2018 Annual Conference of the Emerging Markets Conference …, 2018 Social Sciences 4
Influence of Facebook Usage on Organisational Performance in Ghana: The Pivotal Role of Social Capital and Salesperson Extra-Role Behaviour
K Mensah, B Narteh, RE Hinson, JPB Kosiba, O Muritala
2022 Digital Business in Africa: Social Media and Related Technologies, 67-95, 2022 Social Sciences 3