Professor Mahmoud Abdulai Mahmoud profile image

Professor Mahmoud Abdulai Mahmoud

PROFESSOR

Verified email at ug.edu.gh Department of Marketing and Entrepreneurship, University of Ghana Google Scholar

CollegeCOLLEGE OF HUMANITIES
School / InstituteUNIV. OF GHANA BUSINESS SCHOOL
DepartmentDEPARTMENT OF MARKETING AND CUSTOMER MANAGEMENT
Market orientationcorporate social responsibilityeducation
Publications

82

Citations

2,899

H-index

27

i10-index

41

Publication activity
Publication statistics
Average citations
35.4
Most cited paper
351
First publication year
1900
Latest publication year
2026
Last updated
14 Sep 2026, 09:55
Publications

82 matching publications

PublicationYearJournalThematic areaCitations
Service innovation and customer satisfaction: the role of customer value creation
MA Mahmoud, RE Hinson, PA Anim
2018 European Journal of Innovation Management 21 (3), 402-422, 2018 Social Sciences 351
Market orientation, learning orientation and business performance: The mediating role of innovation
MA Mahmoud, C Blankson, N Owusu-Frimpong, S Nwankwo, TP Trang
2016 International Journal of Bank Marketing 34 (5), 623-648, 2016 Social Sciences 329
Market orientation and business performance among SMEs in Ghana
MA Mahmoud
2011 International Business Research 4 (1), 241-251, 2011 Social Sciences 276
The effect of trust, commitment, and conflict handling on customer retention: The mediating role of customer satisfaction
MA Mahmoud, RE Hinson, MK Adika
2018 Journal of Relationship Marketing 17 (4), 257-276, 2018 Social Sciences 202
Customer behavioural intentions towards mobile money services adoption in Ghana
B Narteh, MA Mahmoud, S Amoh
2017 The Service Industries Journal 37 (7-8), 426-447, 2017 Social Sciences 183
Market orientation, innovation and corporate social responsibility practices in Ghana's telecommunication sector
M Abdulai Mahmoud, RE Hinson
2012 Social Responsibility Journal 8 (3), 327-346, 2012 Social Sciences 168
Green packaging, environmental awareness, willingness to pay and consumers’ purchase decisions
MA Mahmoud, EKK Tsetse, EE Tulasi, DK Muddey
2022 Sustainability 14 (23), 16091, 2022 Social Sciences 134
Social media resources and export performance: the role of trust and commitment
MA Mahmoud, M Adams, A Abubakari, NO Commey, ANA Kastner
2020 International Marketing Review 37 (2), 273-297, 2020 Social Sciences 89
Antecedents, environmental moderators and consequences of market orientation: A study of pharmaceutical firms in Ghana
MA Mahmoud, A Kastner, J Yeboah
2010 Journal of Medical Marketing 10 (3), 231-244, 2010 Social Sciences 89
Social capital and export performance of SMEs in Ghana: the role of firm capabilities
RB Easmon, ANA Kastner, C Blankson, MA Mahmoud
2019 African Journal of Economic and Management Studies 10 (3), 262-285, 2019 Social Sciences 80
Qualitative insights into market orientation in small Ghanaian businesses
RE Hinson, MA Mahmoud
2011 International Journal of Marketing Studies 3 (1), 35, 2011 Social Sciences 72
Gender, e-banking, and customer retention
MA Mahmoud
2019 Journal of global marketing 32 (4), 269-287, 2019 Social Sciences 70
The effect of brand heritage in tourists' intention to revisit
I Mohammed, MA Mahmoud, RE Hinson
2022 Journal of Hospitality and Tourism Insights 5 (5), 886-904, 2022 Humanities 62
Green marketing mix and repurchase intention: the role of green knowledge
MA Mahmoud, AS Seidu, EY Tweneboah-Koduah, AS Ahmed
2024 African Journal of Economic and Management Studies 15 (3), 501-518, 2024 Social Sciences 60
Challenges of teaching English language classes of slow and fast learners in the United Arab Emirates Universities.
B Zakarneh, N Al-Ramahi, M Mahmoud
2020 International Journal of Higher Education 9 (1), 256-269, 2020 Humanities 53
Market orientation and corporate social responsibility: towards an integrated conceptual framework
MA Mahmoud, C Blankson, RE Hinson
2017 International Journal of Corporate Social Responsibility 2 (1), 9, 2017 Social Sciences 50
The impact of halal tourism on Muslim diaspora intention to recommend: an application of the theory of planned behaviour
I Mohammed, MA Mahmoud, A Preko, R Hinson, JG Yeboah
2023 Journal of Hospitality and Tourism Insights 6 (5), 1688-1708, 2023 Social Sciences 45
Sustainable market orientation: a competitive strategic tool in an emerging economy context
MA Mahmoud
2016 Journal of Strategic Marketing 24 (7), 635-654, 2016 Social Sciences 42
Market orientation and customer satisfaction: the role of service quality and innovation
MA Mahmoud, RE Hinson, DM Duut
2019 International Journal of Business and Emerging Markets 11 (2), 144-167, 2019 Social Sciences 34
Market orientation in a developing economy public institution: Revisiting the Kohli and Jaworski's framework
MA Mahmoud, RE Hinson
2012 International Journal of Public Sector Management 25 (2), 88-102, 2012 Social Sciences 34
Market orientation as a competitive tool: Empirical evidence from ‘quartile one’banks in Ghana
MA Mahmoud, ANA Kastner, KS Akyea
2011 Journal of Financial Services Marketing 16 (3), 316-334, 2011 Social Sciences 34
Investigation into mall visitation motivation and demographic idiosyncrasies in Ghana
T Anning-Dorson, A Kastner, M Mahmoud
2013 Management Science Letters 3 (2), 367-384, 2013 Social Sciences 33
Entrepreneurial orientation and SMEs export performance: The role of social media capital and business network ties
MA Mahmoud, DD Gli, D Amoah, EY Tweneboah-Koduah
2025 The International Journal of Entrepreneurship and Innovation 26 (3), 184-196, 2025 Social Sciences 32
Consumer xenocentrism and foreign goods purchase intention in an emerging economy
MA Mahmoud, TNE Mallen-Ntiador, D Andoh, M Iddrisu, ANA Kastner
2023 International Journal of Emerging Markets 18 (3), 567-587, 2023 Social Sciences 32
Preventing customer churn in the mobile telecommunication industry: is mobile money usage the missing link?
E Yeboah-Asiamah, B Narteh, MA Mahmoud
2018 Journal of African Business 19 (2), 174-194, 2018 Social Sciences 32